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History Recap / TheOfficeUSS3E20ProductRecall

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* DeadpanSnarker: Parodied by Dwight pretending to be Jim.
-->'''Jim!Dwight:''' Blahhh... little comment.
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* HollywoodTourettes: Discussed by Angela as her rationale for [[NeverMyFault why a person on the phone kept repeatedly cursing at her]].
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** Given that the Disney Corp. has taken legal action over far less than this type of situation, Michael's concerns aren't entirely unreasonable.
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** Michael refers to the crisis as "Threat Level Midnight," the screenplay Jim found in Michael's desk in Season 2. Jim even gives a knowing glance to the camera when he does.

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** Michael refers to the crisis as "Threat Level Midnight," which is the title of the screenplay Jim found in Michael's desk in Season 2. Jim even gives a knowing glance to the camera when he does.
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* SmallNameBigEgo: Everyone assumes the Dunder Mifflin tainted paper crisis is destined to be a huge national news story, overestimating how much people might actually care about paper companies or Scranton. Michael calls a press conference, but the only media that shows up is the local paper's human interest columnist[=/=]obituary writer. Meanwhile, Dwight is confused when he learns that Creator/{{CNN}} doesn't have a Scranton bureau.

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* SmallNameBigEgo: Everyone assumes the Dunder Mifflin tainted paper crisis is destined to be a huge national news story, overestimating how much people might actually care about paper companies or Scranton. Michael calls a press conference, but the only media that shows up is the local paper's human interest columnist[=/=]obituary writer. Meanwhile, Dwight is confused when he learns that Creator/{{CNN}} CNN doesn't have a Scranton bureau.
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* DidNotThinkThisThrough: While the customer who rejects Michael's apology is fairly unreasonable in her refusal to accept his apology for the error and disproportionate and in her demands for restitution, Michael should have probably made sure that any customer he was planning to offer a public apology to was actually willing to accept it before doing so.

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* DidNotThinkThisThrough: While the customer who rejects Michael's apology is fairly unreasonable in her refusal to accept his apology for the error and disproportionate and in her demands for restitution, Michael should have probably made sure that any customer he was planning to offer a public apology to was actually willing to accept it before doing so.
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YMMV.


* MoralEventHorizon: Creed has been shown to be a thief, but this time he really crosses the line. In addition to blowing off his job, he thrusts the blame on a hapless employee who was sick that day. When she gets fired, he takes up a collection and ''keeps the money''.

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