For YMMV examples from the "return" episode, go here.
- Accidental Innuendo: Samy in the return episode says of Ramsay, "...I'm the one who can go on top of him, he cannot go on top of me, I can promise you."
- Alternate Character Interpretation: Due to Samy's repeated claims of how "he's a gangster" and threats to customers, his insistence on being the only one who manages to point of sale system and muddling things by illegally taking employee tips, and the fact that he's had numerous drug and extortion charges (and is thusly banned from France and Germany) and Amy herself has served time for felony tax fraud, it's a common theory that the whole restaurant was just a money laundering front of some kind.
- Big-Lipped Alligator Moment: After a particularly nasty exchange between the owners and the customers, the show cuts to a rabbit hopping around as if to say "Yeah, that was horrifying. Watch this cute little bunny now to make yourself feel better."
- Bile Fascination: The revisit made clear that this was the only reason the place remained open for as long as it did.note After seeing it on the show, many people came to Amy's Baking Company just to see if it was really as bad as it looked on TV. According to most visitors, it was.
- Crosses the Line Twice: When kicking out some customers for complaining about how long their pizza was taking (over an hour for a single pizza), Samy not only swore and yelled at the customers but demanded that they pay for the pizza as well (since it was in the oven when they were kicked out). He threatened to call the cops when they refused to pay.
- Ensemble Dark Horse: The waitstaff, especially Katy and Miranda. Redditors begged and pleaded for an Ask Me Anything session from one of them, to which Katy responded here
. - Fan Nickname: The episode is identified as "that time when Gordon gave up", or any similar variation.
- Funny Moments: The whole episode can be hilarious in a Bile Fascination way, starting with Gordon's increasing bafflement over Amy's obsession with internet bloggers.
- At the beginning of the episode, a couple says that their salad doesn't taste right. Samy's response is that they don't have any idea what is wrong with it:Samy: If you came here to eat, to enjoy, then you should know what you like to eat, sir!
Female diner: Apparently you don't know what you like to eat.
Male diner: I guess not! - Gordon confronts Amy over firing a worker for asking a question. She asks him if he'd let anyone speak to him like that in his kitchen, and he responds with a casual "yeah".
- During Amy's earlier tirade about her having the ability to cook, someone actually had to stifle a laugh. Given what Gordon just saw (Amy and Samy were threatening a couple of men, slinging insults and threatening to call the cops), doubt anyone blames him.
- At the beginning of the episode, a couple says that their salad doesn't taste right. Samy's response is that they don't have any idea what is wrong with it:
- Heartwarming Moments:
- When Ramsay finds out during the dinner service that employees aren't allowed to keep their tips, hands a nice fat tip to his much-abused server, telling her to keep it for herself.
- And even though we last see Katy getting fired by Amy and leaving the restaurant in tears, if her Reddit is anything to go by, she is doing fine now, and even finds her experience working at that place to be relatively humorous in retrospect.
- For as hellish as the rest of the episode is, Gordon's first meeting with Amy and Samy is rather sweet. He praises the cake she serves him and tells her that her kitchen is very neat and clean, while she tells him how it was her dream to own a restaurant, a dream which her husband worked hard to make happen.note
- In contrast to how terrible they seem to treat everyone else around them, Amy and Samy jump to each other's defense several times throughout the episode. Even though their food was awful and their management was a joke, they had each other's backs, especially when compared to most other husband/wife duos in the show.
- Memetic Mutation: The sheer over-the-top behavior of Amy and Samy before, during, and after Gordon's visit took the Internet by storm, generating numerous articles, including a full article on Forbes using their reactions as precisely how not to react in the face of (Internet) criticism.
- Moment of Awesome:
- The fact that Amy's Baking Company managed to be so unhinged that it was the first episode to have its own page — both here and on Wikipedia. It takes a lot to stand out amongst twelve seasons' worth of shows produced in two different countries.
- Gordon's "The Reason You Suck" Speech towards Amy and Samy, who refuse to listen to him and repeatedly try to play the victim card. Gordon just outright tells them he can't help them and leaves.Ramsay: I can't help people who can't help themselves and cannot ever take one ounce of criticism. If you're not willing to change, I'm not going to butt heads, argue, scream, whatever you want to say... but this is not normal. And it's not normal for a restaurant to go through that many staff, it's not normal for a kitchen that small to have sixty-five items on the menu, and it's not normal for the level of animosity that you've built inside this restaurant and outside. You have the right to run the business the way you want to run your business — I have the right to do the right thing. And the right thing for me is to get out of here.
- That last bit is even more awesome considering that this is Chef Ramsay we're talking about! He only had one loud outburst throughout the entire episode, and was pretty much calm and collected the rest of the time.
- Really, Ramsay during the entire episode was awesome, calling the owners out multiple times on their bullshit and explaining to customers what was wrong with the place twice. He also stuck up for the abused waitresses, telling the customers that they were getting their rightfully deserved tips stolen. Given the managers' behavior, he acted very mature and was a much bigger person than they were. Any other person would have given up on them a long time ago.
- Shocking Moments: Boy howdy is it ever. Even with Ramsay giving up on a restaurant for the first time in the series, Amy and Samy repeatedly berate customers, ranting and shrieking at pretty much anyone who questions them, and commit illegal acts (including deliberately making food spicy to hurt customers, and pocketing tips). No other restaurant owner has showed the absolute craziness on display at Amy's Baking Company up to this point; even the aforementioned owners Ramsay had dealt with in the past weren't this unhinged.
- So Bad, It's Good: After the episode aired, many people visited the place just to see how hilariously inept, incompetent, and insane Amy and Samy are.
- Tear Jerker:
- You can't help but feel sorry for Katy when she's fired by Amy for doing her job. On the bright side, she's said to be doing pretty well now as indicated by her AMA in Reddit.
- The very fact that Ramsay actually gives up on the restaurant, and it's not because he chose to do so; it's because of Amy and her impenetrable mental block that prevents her from listening that he didn't have a choice but to raise the white flag and leave.note His monologue after he left is also heartbreaking:Gordon: Well, it's finally happened. After almost a hundred Kitchen Nightmares, I met two owners who I could not help. And it wasn't because I didn't want to, it's because they were incapable of listening. And in a short amount of time, they've managed to piss off the community, and go through a hundred employees in one year. Samy and Amy continue to blame everyone else, yet their biggest problem is themselves. And I know whatever changes I would've made, they were never going to stick to them. And that's why I've decided to do something I've never done before. It's such a shame. (gets in his car and starts up the engine)
- In a way, Amy and Samy's Pyrrhic Victory; they will live their dream of running a successful restaurant, there's no doubt... but only because everyone sees them as walking punchlines and wants to eat at their restaurant just to watch them make idiots out of themselves. They're so delusional that they don't even know it. And in the end, as pitiable as they are, they only have themselves to blame.
- Want to feel more pity for them? Their restaurant closed down in September of 2015.note And they're still oblivious over what they've done.
- You can't help but feel sorry for Katy when she's fired by Amy for doing her job. On the bright side, she's said to be doing pretty well now as indicated by her AMA in Reddit
