Silent Hill 3

During a trip to the mall, seventeen-year-old Heather gets approached by a shady private detective named Douglas who wants to talk to her about her past. Heather shuns him as a stalker and slips away... only to end up trapped within a hellish otherworld populated by grotesque monsters.

Heather struggles to return home and make sense of what happened, but she finds herself stalked by the mysterious otherworld, which corrodes her surroundings wherever she goes. She receives "help" from two people during her quest: Claudia Wolf, a strange woman who urges Heather to "remember who she really is"; and Vincent, an enigmatic preacher with an agenda of his own.

Example of:
Survival Horror