The Agent Origins online mini series has a number of these moments.
Everett, the medic and sniper for the team of agents featured in the series, deals with two in "Pursuit". The first is when a police officer he knows, Michaels, crosses paths with him at an abandoned ambulance to restock on medical supplies. Noting how dangerous things are, he asks Michaels if he's alone. Michaels gives a sad reply of "will be" and asks Everett for morphine, mentioning someone (possibly his wife) is in a lot of pain and he wants to make it easy on her. You can see Everett pained expression at seeing a friend dealing with such issues. However, while he's busy trying to find what he can to help Michaels inside the ambulance, a masked person tackles Michaels and steals the medical bag filled with supplies that Everett was gathering to help others, leading Everett on a pursuit, only to find it's two thieves working together. The chase leads him to a small house some distance away, where he slams into one of the thieves into the door before they can open it. Everett then unmasks the thief, revealing a teenage girl, and the other thief, her brother. Turns out that they were trying to find some medicine for their sick mother. Thankfully that one ends on a Heartwarming Moment, with Everett, though annoyed that the kids led him on that long chase instead of just asking, providing some antibiotics, fresh bottled water, and an MRE pack to them.
The team's leader, as seen in "Escape", is a father and husband. His wife understandably in a panic as the prisoners break out of Riker's and the pandemic that's occurring, only to find her husband gearing up with a pistol and equipment she didn't even know he had. This causes her to panic even more, wondering just what is going on as he has to explain to her about his role as a secret agent of the Division. Near the beginning and the end of the video, he just stares off into the distance, the first time, trying to think of how to explain to his young daughter what is going on. The second time, after saving some hostages from the Rikers, wondering where and how his family are.
And then there is the brief nightmare vision he experiences when pictures himself returning to his apartment only to find his wife and child gone.
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The E3 2014 trailer shows a family trying to make it through the breakout- the daughter dies from the illness followed by the mother and sometime afterwards the father is shown trying to drown his sorrow with alcohol before ultimately killing himself.
The Scenery Gorn can make you forget that this is supposed to be Christmas and New Year's Day.
There is an ECHO recording in a park in Stuyvesant. It's a recording of two young children playing in the snow, with the boy throwing snowballs at his sister and laughing. Their files indicate that the boy died within six days of being infected with the virus, and his sister is infected also.
And to make it a little Harsher in Hindsight, in the recording Nina, the girl, tells her brother Shane that she was going to kill him.
Rick Valassi's story broadcast about how very shitty things have become in regards to seeing a mother carrying a suitcase and her young child with her through the streets. The whole time she's being stalked by a guy in a ski mask with a rifle. He dispatches the mother via Boom, Headshot!, pilfers the suitcase for some jewelry—shit he can't even use in this crisis—and leaves the crying child there with his now-dead mom. He sounds really close to crossing the Despair Event Horizon retelling it, and he pleads with his listeners to tell him what's happened to this city.
Certain rooms inside some police stations are chock-full of missing person posters from the walls to the floor.
Some civilians on the streets will stagger along clutching their stomachs, kneel over to vomit on the sidewalk, or even collapse in a heap, feebly trying to pull themselves forward before finally dying. Unless ISAC denotes them as a "civilian in need" (in which case you can give them food, drink or medicine), you can do nothing to help or even comfort these poor unfortunates.
All across the abandoned New York City you can find memorials to the fallen. Teddy bears, crosses, pictures of children and families. The worst is centered on a park north of Camp Clinton, where the memorial stretches for a full city block.
". The first is when a police officer he knows, Michaels, crosses paths with him at an abandoned ambulance to restock on medical supplies. Noting how dangerous things are, he asks Michaels if he's alone. Michaels gives a sad reply of "will be" and asks Everett for morphine, mentioning someone (possibly his wife) is in a lot of pain and he wants to make it easy on her. You can see Everett pained expression at seeing a friend dealing with such issues. However, while he's busy trying to find what he can to help Michaels inside the ambulance, a masked person tackles Michaels and steals the medical bag filled with supplies that Everett was gathering to help others, leading Everett on a pursuit, only to find it's two thieves working together. The chase leads him to a small house some distance away, where he slams into one of the thieves into the door before they can open it. Everett then unmasks the thief, revealing a teenage girl, and the other thief, her brother. Turns out that they were trying to find some medicine for their sick mother. Thankfully that one ends on a Heartwarming Moment, with Everett, though annoyed that the kids led him on that long chase instead of just asking, providing some antibiotics, fresh bottled water, and an MRE pack to them.