Headscratchers / Superstore

• Why isn't the turnover far higher? It's extremely unusual from my experience that people would work at the same retail job for longer than a year or two.
  • The staff is said several times to have fifty to a hundred employees. We just follow the same few people who happen to stick around.
  • The main characters are the lifers and long-termers.
• How can Jonah be so unambitious? Fine, he doesn't want to go to law school but it seems highly inconsistent with the character that he would never try for a promotion or anything or not look for something between law school and retail. When I worked at retail, the college graduates and those with grad school degrees, would work at my store for a couple months at most while waiting for a better job.
  • The finale seems to answer this by implying that Jonah was partially staying because of Amy.
• Where does Amy get all her alternate name tags? They're printed, not handwritten, and the nameplates don't seem to be interchangeable, so it's not like she could just replace her name with something else. Does she have access to whatever corporate utility prints new name tags? Is she just able to print random name tags without concern? Where does she keep them?
  • Maybe the names are transparent stickers, which can be printed without much trouble; or she picks them from a stash of former employees'.
    • Yes, most big name retail corporations provide a supply of plastic backers that safety pin to your shirt and the stores a label maker that prints transparent sticky labels to adhere to them. It'd be quite easy for Amy to change her nametag regularly, especially with all the other stuff Glenn lets his employees get away with.
• Why does it feel like that everyone is extra shitty towards Jonah in Season 6? Shouldn't they at least be sympathetic by the fact he and Amy broke up because the latter had commitment issues?
  • They are sympathetic, but keep in mind the people we're dealing with here. The employees of Cloud 9 aren't the sort of people who will let a little thing like being sympathetic to someone's plight stop them from being jerks. Mateo even directly tells Eric this in "The Trough."
  "Everyone kicks Jonah while he's down! It's what we do! You don't know, you're new."
• In Season 5, Ep. 13 when Amy is being accused of favoritism and has to open up the position of her assistant to multiple candidates, why on earth does she do this in a large group in the break room so everyone can hear each other's answers, rather than privately, one-on-one? That way she could just say Mateo had the best qualifications without being questioned. Obviously the Doylist answer is "for the humor" but the only Watsonian reason I can think is because Amy is an idiot, which doesn't jive with her usual position as one of the smarter employees of Cloud 9.
  • Probably because Amy was convinced that Mateo would be the most qualified one, and having everything out in the open would "prove" to everyone that this had nothing to do with favoritism and she was hiring the most qualified person. It wasn't an unreasonable assumption, really... none of the other candidates seem particularly qualified to begin with, and looking at the actual tests, the performance is pretty terrible all around. The only one who does well at all is Marcus, and I think Amy can be forgiven for not predicting that Marcus, of all people, would turn out to be some sort of "assistant prodigy."