The Chief Administrator, Dr. Winters, is a well-meaning Pointy-Haired Boss who's kept out of the loop concerning her subordinate's unethical machinations and plot to shut down the Radio Station.
- Dr. Winters is briefly mentioned, in-passing, to Eddie by both his previous Hospital DJ Boss and Evelyn and sounds like a Reasonable Authority Figure who actually wanted to help the patients (Re-Opening the Radio Station having an annual 'Opening Day' was her idea and she even wanted to introduce Group Therapy). However; Despite having the potential of being a Big Good, she doesn't swoop in and try to save the day and remains The Ghost. It's likely that she's a sympathetic Pointy-Haired Boss those under her lie and never bring up the Patient's fundraising, letting her simply assume that there's no more funding so the Station must be shut down.
Fergus doesn't have schizophrenia.
- Schizophrenia is one of the most commonly misdiagnosed mental illnesses - many (though by no means most) people given the diagnostic label of schizophrenia are not in fact schizophrenic. Fergus has been institutionalized for obvious symptoms of mental ill health, but is in many ways an atypical patient and atypical schizophrenia patient. Fergus is attempting to get treatment for his symptoms in a mental health system which is depicted as incompetent, abusive and poorly staffed and funded. Therefore, it's possible that Fergus does not in fact have schizophrenia but was misdiagnosed as having schizophrenia because he experienced psychosis during the mental breakdown that lead to his admission to the mental hospital. And it may also be that he has an undiagnosed developmental condition - like, say, autism, which can manifest similarly to schizophrenia and is sometimes confused with it.
