Follow TV Tropes

Following

Useful Notes / British Postal and Telephone System

Go To

A bit about posting letters and making phone calls in the United Kingdom.


Postal System

For the short version of what's written below, just take a look here.

The United Kingdom has one of the world's oldest postal systems, going back to the 17th century, and introduced the postage stamp in 1840. The postage stamps also feature the head of the monarch in some form, leading to jokes about licking the back of His Majesty's head (these days, they're pre-adhesive). The name of the nation is not on the stamps, which is unique, due to Britain being the nation that pioneered the philatelic system (use of stamps). Official Christmas stamps also come out in December: the Royal Mail has a system of using religious-themed stamps and secular wintry images on alternating years. Of course, this does not stop the press starting an uproar every time a secular-themed year comes up.

Mail these days is characterised not only by class and weight, but also by size. If your envelope is above a certain thickness or size, it may be a Large Letter or a Packet. Handy measuring guides are provided to people at homes and in post offices to help.

Postboxes are red, and come in a variety of styles and sizes, with the collection times printed on them. They are sometimes embedded into walls, often in more rural areas. "C III R" is molded onto the front of postboxes for "Charles III Rex" and show they have been erected in the reign of King Charles III. There are still some about with other royal initials (particularly "E II R" for the long-reigned Queen Elizabeth II)note , indicating under which monarch they were installed, going back as far as Queen Victoria, with the rarest initials being of King Edward VIII due to his short reign.

Anyone who is a fan of the Harry Potter series will know there's no post on Sunday. There is also no post on Bank Holidays, such as Good Friday and Easter Monday, Christmas Day and Boxing Day.

Postal addresses are done by a postcode system of the following structure- take Barclays Bank in Canary Wharf, London:

E14 5HP

  • E is the postal area, in this case London East (London has a special set of postal districts)
  • 14 is the postal district, specifying the London Docklands.
    • These districts are shown on many maps and have provided the boundaries for gang wars.
  • 5 is the subdivision of that district.
  • HP is a code for a specific street, part of a street or building.

Note that some areas of Central London (especially the W1 postcode area) have subdivided the postal district further due to the very high density of addresses there with the addition of an additional letter after the postal district number. e.g. W1A 1AB is the postcode of the Oxford Street branch of the department store Selfridges.

Outside London, the format is slightly different: A two-letter code denotes the regionnote , with some combination of letters taken from the name of the county seat and/or largest local city, followed by a number denoting the town. For example, an address in Northampton would have a postcode beginning with NN, with Northampton town itself covering NN1, NN2, NN3, NN4, and NN5, with towns, and villages outside of Northampton having increasingly higher numbers. For example, Kettering has postcodes NN14, NN15, and NN16. Each set of numbers designating a part of Kettering or one of the villages that are delivered from the office in Kettering.

Many commercial Web sites will allow you to just put in your house number and post code to automatically generate your address. Doing this may get you a legal run-in with the Royal Mail, who charges for this for commercial purposes.

Extensive efforts are being made to break it up and sell it off.

Probably the most famous postcode area is "W12" (Shepherd's Bush and White City in London) as this is where The BBC Television Centre is located, and for generations people have been hearing "send a stamped address envelope to (something, something) London W12" on BBC programmes asking you to write in. This is parodied in Top Gear (UK) where the presenters pretend to show a Cowboy BeBop at His Computer understanding of the Internet by asking people to email them at "Top Gear @ BBC Dot Internet Dot Website Slash...London W12."

One postcode that has a degree of recognition even outside the UK is "SW19", covering the Wimbledon district of London. Yes, that Wimbledon. Outside of the UK, especially among tennis fans in the States, any reference to "SW19" will most likely be to the tennis tournament.

Telephone System

Most British phone numbers are 11 digits note . They all begin with 0, with the other digits for local calls and other numbers.

The international code is 00 (country number) for outgoing calls. This means that when calling Russia, you start with 00 7...

To call into the United Kingdom, use its international code 44, but omit the first zero. The zero is really an escape code, signalling that what comes next is not a local number; as if North American area codes were considered to all begin with 1.

In the United States, the number 555 is generally available as a fictional exchange number. The United Kingdom also has a set of numbers available for this purpose.

The UK Office of Communications recommends the area code 01632 (0632 was formerly used by the city of Newcastle-upon-Tyne, hence 63 NE, before it outgrew the available numbers note ) for fictional telephone numbers, and most large cities reserve a range of numbers (usually beginning with 4960) for location-specific fictitious telephone numbers. There actually is an 01555 area code, for Lanark in Scotland.

Area codes range from three to six digits.

Most numbers begin 01 (all landline numbers got 1 added to them in 1994 when the UK phone system was shaken, except for five cities who got shiny new dialling codes, as the previous ones were running low on available numbers).

The Bill tends to use 020 7515/7511 XXXX for numbers in Sun Hill.

Some of the notable ones are:

  • 01234 – Bedford. Which has the amusing result that dialling 01234567890 will indeed connect you to someone who wishes it didn't.
  • 0131 – Edinburgh
  • 0141 – Glasgow
  • 01632 – 555 version for the United Kingdom, with numbers in specific ranges for other codes.
  • 020 – London (or most of that area). London's phone code has altered a fair bit. Until 1990 it was 01. It was then split into 071 (Inner London) and 081 (Outer London). 1994 saw them become 0171 and 0181. In 2001, these numbers were merged to become the new 020 code (to increase capacity), with 0171 numbers becoming 020 7 and 0181 becoming 020 8. However, many people still write them as 0207 and 0208, which caused confusion when 0203 numbers arrived.
  • 028 – all of StrokeCountry
  • 029 – Cardiff

03 numbers are relatively new, and generally used for charities who used to have 0845 numbers.

07 numbers are for mobile phones and pagers.

0800 and 0808 numbers are freephone.

0843 numbers are used by telephone spammers. If your landline has Caller ID and it shows an incoming call from an 0843 number, don't answer it.

0845 is local-rate numbers, while 0870 numbers are national-rate.

  • BT (The largest telephone service provider) no longer charges for these, but others such as the mobile companies, or Virgin Media do.

09 numbers are premium rate (the British version of the 900 Number) and are usually for sex chat lines or competitions. Previously 0898.

Directory Inquiries has now been de-monopolised into a variety of companies, using 118 XXX numbers, such as:

  • 118 118- Aka "the men with moustaches", they are best known for the TV ads using the theme tune from The A-Team and playing "let's pretend not to understand this guy so it costs him more".
    • This is because their call centres are in South Africa.
    • A later campaign involves Ray Parker Jr. and a re-written version of the theme tune to Ghostbusters.
  • 118 212- Maureen ("Oh, she's cheap!")
  • 118 500- BT, who formerly had the only directory enquiries service.
  • 118 247 - It's Directory Heaven! Provided by the people behind the Yellow Pages phonebook.
    • Tuesday is "Bring Your Harp to Work Day".

999 is the emergency number, but the European-wide 112 will also work; North America, however, uses 911. 911 was eventually set to redirect to 999, having been introduced later than the other numbers due to studies showing some people had obviously been watching too much American television. All three will work off of mobile phones, as most software manufacturers program this feature in so the phones will work across more than one nation.

101 is used in some areas as a non-emergency Police number. This has yet to be taken nationwide, however. Because this number begins with '1' (which normally leads into premium numbers such as the directory enquiry numbers above) it tends to be, rather amusingly, barred by many phone lines with restrictions, as many people didn't think to make an exception to this particular number. This lead to rather frustrating searches for the local constabulary number, which normally involves translating the international number back into a local number and then sitting through a recorded message suggesting that you use '101' before finally being connected.

111 will put you through to 'NHS 111' non-emergency medical queries service (formerly known as NHS direct), which has been heavily promoted recently in the hope that people will stop calling ambulances for something trivial. Results have been mixed, as there's not much middle-ground between "tell the patient to make an appointment with their GP" and "send the patient to the emergency room to be on the safe side" outside of office hours and callcentre staff are understandably inclined to err on the side of caution.


Top