Dwight runs an errand for Angela, risking his position with Dunder-Mifflin. The sales staff partner up to go on sales calls.
Air date: January 11, 2007
Tropes
- The Bad Guy Wins: Andy's Frame-Up of Dwight potentially betraying Michael to corporate again succeeds, and Dwight ends up resigning out of being unable to admit his Secret Relationship with Angela and that his visit to corporate was due to doing a secret favor for her.
- Bunny-Ears Lawyer: This episode shows the Scranton branch actually doing their job... and everyone successfully demonstrates genuine skill at sales and persuasion. It's notable that the only character we see who's actively bad at sales is Andy.
- Call-Back: Dwight doing Michael's laundry.
- Dwindling Party: Lampshaded by Andy who notes that of the five employees transferred from Stamford (not counting Jim, since he was transferred back) only two remain employed in Scranton.
- Fetish: Phyllis and Karen's makeover doesn't seem to make sense, until we see a photo of the client's wife.
- For Inconvenience, Press "1": Turns out Dwight yelling random numbers into the phone during the meeting with the client was him demonstrating a rival company's customer service hotline.
- Foreshadowing: This episode shows how well Jim and Dwight can work together when on a sales call. A later episode reveals that they would often go out on sales calls posing as brothers.
- Hidden Depths: Michael continues to show off his ability to build up rapport with clients (which is only thwarted by Andy butting in) and Dwight and Jim shows that they can really work well together, despite their bickering.
- I Have This Friend: Angela describes two of her "friends" to Pam, but it's really obvious who she's talking about to longtime viewers because she's calling them by Angela's and Dwight's middle names.
- Internal Reveal: Karen finds out that Jim used to like Pam.
- Jerkass: Michael knocks Phyllis' car keys out of her hand and under the car, for no apparent reason. Jim also undermines Dwight's attempts to protect himself from perceived attacks.
- Jerk with a Heart of Gold:
- Dwight acts his usual boorish self when partnered with Jim, but when he quits, he gives Jim a silent reminder that he really likes Jim, and that he'll miss him.
- Angela tells Pam how grateful she is to Dwight for delivering that tax form at great personal expense... and then immediately is incredibly rude to the coffee shop's staff.
- The Load: Ryan and Andy end up being this to their respective pairs, though Stanley takes Ryan's awkwardness in jest.
- The Millstone: Andy tanks his and Michael's sales meeting by disrupting Michael's pitch with several obnoxious, egotistical remarks.
- Rouge Angles of Satin: In the cold open, Michael's "robot" mispronounces the words Michael misspells, ruining his joke.
- Scary Black Man: A mild version. When Stanley and Ryan arrive at their sales stop, the executives are all tall, imposing African-American men, which scares the hell out of Ryan, much to Stanley's amusement.
- Shout-Out: To The Amazing Race and Willy Wonka & the Chocolate Factory.
- That's What She Said: Dwight tries this while Michael is yelling at him, only to be shot down.
- Theme Music Power-Up: Also a Call-Back to Season 2's "Performance Review." Dwight plays air guitar to hair metal to psych himself up, in this case Mötley Crüe.
- This Is No Time for Knitting: Dwight's apparent bizarre behaviour (yelling numbers into the phone) and Phyllis' stop at the beauty salon are wind up being great sales tactics as Dwight was actually calling the customer service support line of a large scale company to demonstrate Dunder Mifflin's great service and Phyllis is able to woo the client because her makeup reminds him of his wife.
