Lily
The nominal lead character and senior volunteer at the Hellp Desk. Acts as "work mom" to everyone else there. She is married to Bel.
- Fiery Redhead: The only Belle canonically with red hair (and had it in three of her four past lives as well), and has the attitude to match.
- Limited Wardrobe: Always wears a black Bakugou hoodie or shirt.
- Mama Bear: Very protective of her "work children", and children in general.
- Pals with Jesus: Is friends will all of the deities of the various afterlives, and has many of them on speed dial.
Penny
Originally came to Hell because she thought she deserved it. Lily took her under her wing. She still struggles to accept that she deserves good things, but has gotten a lot better. She is married to Greg.
- Character Development: Starts out with little confidence and thinking she didn't deserve a paradise, and over time grows to accept she deserves good things and to stand up for herself. (see: her interaction with her aunt vs her interaction with her mom.)
- Driven to Suicide: Committed suicide as a teen.
- Limited Wardrobe: Always wears a red hoodie or top.
Sharkie
A foster child obsessed with sharks. After they died, they were effectively adopted by Lily. Sharkie is asexual and non-binary, using she/they pronouns.
- Animal Motifs: Sharks. They wear a shark onesie, their paradise is an aquarium filled with them, and they give out emotional support (plushie) sharks to the other Hellp Desk employees as needed.
- Celibate Hero: Sharkie is asexual and extremely sex-repulsed. Unfortunately most of her friends (especially Lily and Penny) are total horndogs
- Happily Adopted: By Lily and Bel after they died.
- Limited Wardrobe: Is always in a shark onesie.
- Kiddie Kid: Played with. Sharkie died as a child and retains many childlike mannerisms. That said, they have matured intellectually.
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The Woobie: Not only was she a foster child, but she was horribly abused throughout her childhood. She was hit by a drunk driver when she snuck out to go to the aquarium.
Judy
A soul who originally came down due to being confused for another soul named Judy by some interns at the Front Deathk. She's become something of a part-time volunteer.
- Cool Old Lady: the one everyone goes to for advice and help
- Former Teen Rebel: Was wild and rambunctious when she was younger, and while she settled down as she got older, she never lost that fire.
- Limited Wardrobe: Wears a blue sweater and glasses.
- Mama Bear: Was one for her trans son in life, and continues to be one for the Belles as needed.
- Never Mess with Granny: Will not hesitate to knock a soul down a few pegs with her words or her fists.
- Sweet Home Alabama: A very kind-hearted southern woman.
Ruggy
Originally a soul who believed she didn't deserve to go to Hell. When she got nowhere with Lily, she laid down on the floor, and the staff called her their throw rug. She's come a long way, and is now an official Hellp Desk Trainee and dating Angel.
- Armoured Closet Gay / Coax Them Out of the Closet: Became one after being sent to conversion camp as a teen. Lily and the Belles helps her break from that mindset and become comfortable in her sexuality.
- Character Development: Started as a run of the mill Karen, but over the course of staying at and working the Hellp Desk, she's made a complete turn around and is up for reincarnation as soon as she's ready.
- Heel–Face Turn: Took a while, but she's largely on the good side.
- Limited Wardrobe: Originally wore a plaid jacket, then later gets a Hellp Desk Trainee shirt.
- Only Known by Their Nickname: Her real name is Lindsay, but she prefers to go by Ruggy.
Bel
A powerful demon who commands 85 legions of hell. Lily's husband. A total himbo.
- Limited Wardrobe: Wears a grey muscle shirt, a set of horns curved forward, and (recently) a set of wings.
Greg
A terrifying demon in charge of punishments on level nine. Penny's husband.
- Fluffy the Terrible: Oversees punishments on the ninth level of Hell (the worst one), and he's called... Greg. Well, Gregorith, but still.
- Limited Wardrobe: Wears a black turtleneck with horns curved backward.
Angel
A succubus. Dating Ruggy.
- Ms. Fanservice: Wears corsets and bralettes that show her midriff.
- Limited Wardrobe: A bit more varied than the rest of the cast, but is always in some kind of black corset or bralette, and wears a flower crown as well as her horns.
- Lipstick Lesbian: she only seems to be interested in girls
Dante/Derrick
A teenage demon who came to the attention of the Hellp Desk when a soul from the Summerlands comes there to complain about him haunting her house while she was alive. As he turned out to be a member of Bel's legion, he was punished by being forced to be the Hellp Desk's intern, which after a rough patch gave him some well-needed Character Development
- Accidental Misnaming: "Derrick" is just what the soul who complained about him called him (with everyone else just following suit); when finally asked for his name he says it's Dante
- Apathetic Clerk: Unlike the rest of the Hellp Desk crew, who like to be rude and/or intentionally ignore annoying souls who come up to the desk, when he's left on his own he just trapdoors everyone who comes to the desk down to level 9. As everyone else points out when they come back, that was a bad idea, as not everyone who comes to the Hellp Desk deserves level 9, plus there are those souls who are simply lost or confused, visitors from other realms (such as the soul from the Summerlands who came down to the desk to give Dante a piece of her mind for haunting her house, and who is not amused to be trapdoored) and miscellaneous others
- The Intern: Was forced into being one for the Hellp Desk due to messing with a mortal while she was alive. He leaves briefly to do a work-study with Hephaestus, eventually building the lever for the trap door that the Hellp Desk staff had been wanting
- Limited Wardrobe: Wears a Godzilla T-shirt and the traditional ram's horns. After a while he grows in a second set of smaller horns
- One-Steve Limit: When a soul asks if Hell is set up in nine levels like Dante said it was, the show's Dante is momentarily confused
- Teens Are Monsters: Initially, he's sullen, surly, and hates mortals due to apparently having been told that he's ugly by a few too many humans. He gets better after learning that Bel (who he looks up to) is dating formerly mortal Lily, and also after interacting with the staff of the Hellp Desk, who also tell him that while he might be at an awkward phase now he should grow out of it
- Vitriolic Best Buds: Eventually develops this sort of dynamic with Sharkie, being the two youngest members of the main cast
The Catholic and the Protestant
Two souls who spend all of their time bickering about their respective Christian denominations
- Foe Romance Subtext: Basically everyone on the Hellp Desk assumes this will be the final end to their dynamic. They've already kissed once and woken up cuddling each other, so they might be right
- Ironic Hell: They were supposed to be trapped in a small room together so they could argue endlessly, but since that was basically what they were doing already in the Hellp Desk lobby the staff just kinda let them hang out. They are eventually sent to said small room, which also only has one bed, to their frustration and the glee of the Hellp Desk crew
- Those Two Guys: They spend all of their time arguing about how dumb they think the other one's Christianity is.
Tech Support John
A soul who worked tech support in life, he came to the Desk arguing with the soul he had been on the phone with when they both died. Now acts as tech support for mortals and deities, and occasionally assists with souls at the Desk.
- Animal Motifs: Rubber ducks. He was gifted one by some deities he'd assisted, and is rarely seen without it since.
- Apathetic Clerk: Has even less patience for the usual Hellp Desk souls than the rest of the Belles.
