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* BecomingTheMask: Everyone in this society is clearely wearing fake "friendly" masks in order to thrive in the ranking system. From the start, it's clear that Lacie is also playing along, as she is shown practicing her smiles on the mirror right the beginning of the episode. However, it's implied she was a pretty normal person up to that point, at least with her brother Ryan. However, as she tries to adapt her lifestyle in order to pander to the 4.5s, it ends up affecting her own personality, much to the chagrin of Ryan, who barely even recognizes her anymore. Every time he calls her out on it, she seems to get geniunely mad and responds in denial, as if she had really assimilated her new persona.



** Lacie becomes brutally honest herself as she gets fed up with everything after Naomi ditches her. She openly tells the "Trankeads" that she "has never seen their stupid fucking show", and when she invades Naomi's wedding, she gives a speech that is pretty much a TheReasonYouSuckSpeech.



* TheReasonYouSuckSpeech: Lacie drops on one Ryan before leaving to Port Mary, leaving him visibly devastated.

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* TheReasonYouSuckSpeech: TheReasonYouSuckSpeech:
**
Lacie drops on one Ryan before leaving to Port Mary, leaving him visibly devastated.devastated.
** Lacie pretty much delivers another one to Naomi at her wedding, "disguised" as a maid of honor speech.
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** Ryan might come of as a bit of a jerk, especially for how blunt and unceremonious he is to Lacy, but he geniunely cares about his sister. He's very upset she's not her true self anymore, he advises her not to impulsively making the deposit for Pelican Cove because the wedding speech thing might not work (and he turned out to be right), and he's visibly devastated after Lacie drops a TheReasonYouSuckSpeech on him, and even more so after she one-stars him.

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** Ryan might come of as a bit of a jerk, especially for how blunt and unceremonious he is to Lacy, but he geniunely cares about his sister. He's very upset she's not her true self anymore, he advises he's worried about her not to impulsively making the deposit for Pelican Cove because and asks if it's refundable in case the wedding speech thing might not doesn't work (and he turned out to be right), and he's visibly devastated after Lacie drops a TheReasonYouSuckSpeech on him, and even more so after she one-stars him.

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* BrutalHonesty: Doesn't really fly very well in this world.

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* BrutalHonesty: Doesn't BrokenAce: While Lacie technically wasn't an "ace", she was a 4.2, which is a pretty respectable score, and according to the Reputelligence advisor, she would probably naturally reach 4.5 in about a year and a half. However, her impatience to reach 4.5 in order to get a discount at Pelican Cover makes Lacie desperate. Her recklessness leads to her demise, as her score plummets down to below 1, and she ends up in prison.
* BrutalHonesty:
** As discussed by Susan, honesty doesn't
really fly very well in this world.



** This trait of Susan is made clear in her interactions with Lacie. When Lacie asks her if she wants to hear her speech, Susan replies with a blunt "no". And when Lacie says she's sorry for her husband's death, Susan unceremoniously says that since she doesn't know her, she's not really sorry, just awkward cause she "sprung some cancer talk" at her.
** Ryan is also very blunt with Lacie. He is very straighforward about how shallow the system is, how her personality has changed, and how Naomi used to be a jerk to her in every way. She is very pissed about it and takes his honesty as aggression.



* DisproportionateRetribution: The rating system seems to breed these. People get downvoted for the tiniest of slights, which then has serious real-world consequences. One of Lacie's colleagues did nothing more than [[FelonyMisdemeanor break up with his partner]], but most of their mutual [[WithFriendsLikeThese friends]] turn on him and downvote him so badly he can't get into his own office building, and presumably loses his job.

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* DisproportionateRetribution: The rating system seems to breed these. People get downvoted for the tiniest of slights, which then has serious real-world consequences. consequences.
**
One of Lacie's colleagues did nothing more than [[FelonyMisdemeanor break up with his partner]], but most of their mutual [[WithFriendsLikeThese friends]] turn on him and downvote him so badly he can't get into his own office building, and presumably loses his job.job.
** Lacie gets one-starred by passerby Tamara accidentally bumping into her and spilling coffee on her, and by the taxi driver just for taking a little too long to get in the cab and because we has annoyed by her conversation with Naomi, which is even worse considering she gave him five stars just before.



* ForTheEvulz: when a 2.8 Lacie asks for a ride, the driver one-stars her because she's a 2.8. Another driver passes by and also dings her, even though she literally did nothing. There's also the charge station guy, who one-stards her simply because "it wasn't a meaningul encounter", even though she had five-starred him. While "evil" might sound like a harsh word for this, considering how having a low rating has devastating effects on people's lives, it's a very mean thing to do, especially towards someone whose score is already low.



* JerkWithAHeartOfGold:
** Ryan might come of as a bit of a jerk, especially for how blunt and unceremonious he is to Lacy, but he geniunely cares about his sister. He's very upset she's not her true self anymore, he advises her not to impulsively making the deposit for Pelican Cove because the wedding speech thing might not work (and he turned out to be right), and he's visibly devastated after Lacie drops a TheReasonYouSuckSpeech on him, and even more so after she one-stars him.
** Similarly, Susan's BrutalHonesty is not well-received in this world, and while her bluntness can also sound jerkish, she's one of the nicest characters in the episode. She's the only person who offered Lacie a ride, after other drivers not only refused but even dinger her. Even after Lacie calls her old, she doesn't vote her down, while many other people dinged her for very petty reasons. While she forthrightly tells Lacie she doesn't want to hear her wedding speech, she wishes her good luck on it as they part ways.



* TheReasonYouSuckSpeech: Lacie drops on one Ryan before leaving to Port Mary, leaving him visibly devastated.



* UnwittingInstigatorOfDoom: Happens twice, with two people who are genuinely kind to Lacie (Susan and her brother). Her brother gives her the first one star in petty sibling rivalry; it starts a nightmarish free fall of her score. Susan also gives Lacie a ride and is extremely supportive of her...but she also gives Lacie alcohol and results in her losing what little is left of her dignity by that point.

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* UnwittingInstigatorOfDoom: Happens UnwittingInstigatorOfDoom:
** Bethany questions Lacy about if she's still satisfied in the place she's living, subtly shaming her for still living there. It's what instigates Lacy to become to desperate to move to Pelican Cove and, as a consequence, to reach 4.5. It ends up destroying her life.
** It happens again
twice, with two people who are genuinely kind to Lacie (Susan and her brother). Her brother gives her the first one star in petty sibling rivalry; it starts a nightmarish free fall of her score. Susan also gives Lacie a ride and is extremely supportive of her...but she also gives Lacie alcohol and results in her losing what little is left of her dignity by that point.
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* BittersweetEnding: Lacie has lost all of her social standing and is ultimately arrested after a nothing-to-lose wedding visit, but this winds up being an extreme personal liberation for her. She's happy to be out of the system and has real interactions with fellow prisoners. Also, she wanted to get into the Lifestyle Community to find someone, and the prisoner with whom she interacts looks like the man in the hologram and advertising.

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* BittersweetEnding: After finding out that Naomi was never her friend in the first place, Lacie has lost all of her social standing and is ultimately arrested after a nothing-to-lose wedding visit, visit. Not only that but she's now separated from her brother Ryan who was probably the only person who actually cared about her. But this winds up being an extreme personal liberation for her. She's happy to be out of the system and has real interactions with fellow prisoners. Also, she wanted to get into the Lifestyle Community to find someone, and the prisoner with whom she interacts looks like the man in the hologram and advertising. It's also implied that they might become a couple.
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** Lacie's coworker can be seen getting ganged-up upon by his ex's friends for dumping her, reducing his score to the point that he can't get into work. Presumably he will lose that job and see further drops to his score for being jobless or homeless.

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** Lacie's coworker can be seen getting ganged-up upon by his ex's friends for dumping her, his partner, reducing his score to the point that he can't get into work. Presumably he will lose that job and see further drops to his score for being jobless or homeless.
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Prospero Hall published a CardGame based on the episode called ''Black Mirror: NOSEDIVE'' in 2018.
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* CentralTheme: How people become obsessed with social media status, how this affects people in their daily lives, and how exchanging internet points is destroying real notions of friendship and human decency. People in this world are all too afraid to say anything honest or controversial because they are constantly being judged by everyone else and their jobs and housing are on the line.
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* LaserGuidedKarma: Lacie acts like a jerk towards her brother Ryan when he tries to snap her back into herself, calling him "mister three point fuck", and she even rates him one star before leaving the flat. He rates her one star in return, kickstarting her downfall, which results in her ending up as a "zero point fuck" herself.
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* NoFameNoWealthNoService: Taken to its logical extreme. All of society is based on this principle.
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* DisasterDominos: This seems in-built into the system, where small decreases to one's rating breed further decreases.

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* DisasterDominos: DisasterDominoes: This seems in-built into the system, where small decreases to one's rating breed further decreases.
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Quality upgrade


[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/4ce83bc4f01e77d5d092381d0a16973e.jpg]]

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[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/4ce83bc4f01e77d5d092381d0a16973e.jpg]]org/pmwiki/pub/images/lacie_8.png]]

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* [[CoolOldGuy Cool Old Woman]]: Susan is blunt, but she's friendly, genuine, and thick-skinned enough to not care what other people think of her. She even gives Lacie some booze for courage.



* DisasterDominos: This seems in-built into the system, where small decreases to one's rating breed further decreases.
** Lacie's nosedive starts with causing someone minor inconvenience, dropping her rating down just enough to make her miss her flight and kicks everything off. On the other hand, Lacie's behavior in response to her setbacks, while human and understandable, don't exactly help her case.
** Lacie's coworker can be seen getting ganged-up upon by his ex's friends for dumping her, reducing his score to the point that he can't get into work. Presumably he will lose that job and see further drops to his score for being jobless or homeless.
** Another of Lacie's already-unpopular coworkers apparently has an argument with a more popular one, and everyone else plays politics and sides with the higher-rated friend, implying that the less-popular are always at risk of going even further down for the smallest infractions.



* SocialMediaIsBad: Lacey's entire society lives and dies on people "rating" their physical and virtual interactions with each other, Uber-style, on a fictional social network. Those with higher ratings get more perks. Unsurprisingly, this creates a society comprised entirely of plastic {{Stepford Smiler}}s.

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* SocialMediaIsBad: Lacey's Lacie's entire society lives and dies on people "rating" their physical and virtual interactions with each other, Uber-style, on a fictional social network. Those with higher ratings get more perks. Unsurprisingly, this creates a society comprised entirely of plastic {{Stepford Smiler}}s.


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* UnstableEquilibrium: Non video game example. It's repeatedly shown that while high ratings don't always lead to more 5-star ratings, they definitely help, while low ratings inevitably engender more low ratings. Some drivers even ding a hitchhiking Lacie ''just for having a low score'', putting her further into the pit.
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misuse. the biscuit and coffee are not perfectly good. so they are not wasted. the homemade tapenade doesn't seem wasted either.


* TheyWastedAPerfectlyGoodSandwich: For all the fawning smiles and glowing five-star reviews, Lacie spits out the biscuit and the coffee is undrinkable. Much hay is also made of homemade tapenade, whose sole effect on her seems to be to stain her sweater.
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* TheyWastedAPerfectlyGoodSandwich: For all the fawning smiles and glowing five-star reviews, Lacie spits out the biscuit and the coffee is undrinkable. Much hay is also made of homemade tapenade, whose sole effect on her seems to be to ruin her dress.

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* TheyWastedAPerfectlyGoodSandwich: For all the fawning smiles and glowing five-star reviews, Lacie spits out the biscuit and the coffee is undrinkable. Much hay is also made of homemade tapenade, whose sole effect on her seems to be to ruin stain her dress.sweater.
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* TheAllegedCar: Lacie's rented I-Cruiser 2 is this, alongside having the look of a 2000s beater, it has the voice only in Czech and having no charger adapter.
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* AtomicFBomb: The final line is Lacey and her prison mate yelling "Fuck you!" at each other.

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* AtomicFBomb: The final line is Lacey Lacie and her prison mate yelling "Fuck you!" at each other.
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* AtomicFBomb: The final line is Lacey and her prison mate yelling "Fuck you!" at each other.


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* VolleyingInsults: The episode ends with Lacie engaging in a snark duel with a fellow prisoner.
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Directed by Creator/JoeWright, Written by [[Series/TheGoodPlace Mike]] [[Series/ParksAndRecreation Schur]] and Creator/RashidaJones, Starring Creator/BryceDallasHoward (Lacie), Creator/AliceEve (Naomi), and [[Film/{{Flatliners}} James Norton]] (Ryan).

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Directed by Creator/JoeWright, Written by [[Series/TheGoodPlace Mike]] [[Series/ParksAndRecreation Schur]] Creator/MichaelSchur and Creator/RashidaJones, Starring and starring Creator/BryceDallasHoward (Lacie), Creator/AliceEve (Naomi), and [[Film/{{Flatliners}} James Norton]] Creator/JamesNorton (Ryan).
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Crosswick

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* SocialMediaIsBad: Lacey's entire society lives and dies on people "rating" their physical and virtual interactions with each other, Uber-style, on a fictional social network. Those with higher ratings get more perks. Unsurprisingly, this creates a society comprised entirely of plastic {{Stepford Smiler}}s.
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* GirlsLoveStuffedAnimals: Invoked. Naomi helped Lacie make Mister Rags, which Lacie is genuinely attached to. However, bringing it with her to the wedding is clearly a tactical move.


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* GoodColoursEvilColours: Deconstructed. TheBeautifulElite wear colours that correspond to "good" or "preppy bitch" colours, demonstrating their allegiance both with social superiority and superficiality. The trucker who picks up Lacie, Susan, however, is genuinely good but wears black, in response to her pariah social status. Lacie's dropout brother also wears grey.


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* PinkMeansFeminine: Firmly invoked. The bridesmaid dresses are pink at Naomi's insistence. Lacie also wears a lot of pink and other similar colours (pale blue, lavender, mint green).
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** The dour gas station attendant gives a robotic but pretty fair justification for dinking Lacie with a 2. Instead of sprinkling five stars on everyone he looks at and hoping for reciprocation, he's one of the few characters actually scoring people by a more sensible metric: the more meaningful the encounter, the higher the score.

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** The dour gas station attendant gives a robotic but pretty fair justification for dinking Lacie with a 2. Instead of sprinkling five stars on everyone he looks at and hoping for reciprocation, he's one of the few characters actually scoring people by a more sensible metric: the more meaningful the encounter, the higher the score. score; a minute-long conversation with a helpless customer oozing fake niceness is hardly a meaningful encounter.
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** Earlier, Lacie's brother gives some scathing commentary on the shallowness of the system and her frustrating, unfulfilling obsession with it. He also sneers at his sister's rediscovered fondness for Naomi, a former "friend" who mocked and bullied her (and apparently [[PrecisionFStrike fucked a guy she was into]]). He lays this on Lacie with the tenderness of a fist to the gut, but she knows it's true.
** The dour gas station attendant gives a robotic but pretty fair justification for dinking Lacie with a 2. Instead of sprinkling five stars on everyone he looks at and hoping for reciprocation, he's one of the few characters actually scoring people by a more sensible metric: the more meaningful the encounter, the higher the score.
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* TheBoardGame: An [[LicensedGame officially licensed]] smart phone enabled card game based on the social mechanics of the episode was released in November 2018.
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* BadBestFriend: Naomi to Lacie. To be fair, it's constantly left ambiguous whether is Naomi is right when she says that she and Lacie are the same in terms of being callous users who only think of themselves, but Naomi ''is'' constantly condescending and cruel to anyone "below" her on the social ladder, and slept with Lacie's boyfriend in the past.


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* FalseFriend: Naomi to Lacie. To be fair, it's constantly left ambiguous whether is Naomi is right when she says that she and Lacie are the same in terms of being callous users who only think of themselves, but Naomi ''is'' constantly condescending and cruel to anyone "below" her on the social ladder, and slept with Lacie's boyfriend in the past.
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* BadBestFriend: Naomi to Lacie. To be fair, it's constantly left ambiguous whether is Naomi is right when she says that she and Lacie are the same in terms of being callous users who only think of themselves, but Naomi ''is'' constantly condescending and cruel to anyone "below" her on the social ladder, and slept with Lacie's boyfriend in the past.


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* OrderIsNotGood: Society is highly regulated, regimented, and actually gorgeous. It's also a completely hellish nightmare for anyone whose life doesn't follow these patterns, such as Susan or Lacie.


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* UnwittingInstigatorOfDoom: Happens twice, with two people who are genuinely kind to Lacie (Susan and her brother). Her brother gives her the first one star in petty sibling rivalry; it starts a nightmarish free fall of her score. Susan also gives Lacie a ride and is extremely supportive of her...but she also gives Lacie alcohol and results in her losing what little is left of her dignity by that point.
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* CapitalismIsBad: In this world your social media rating dictates nearly every aspect of your life from where you can live or work to ''your priority for cancer treatment''. All social interaction is reduced to a vacuous game where people exchange numbers and it makes them think and behave like petty, shallow sociopaths with no concept of true friendship or empathy or decency.


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** The nature of the ratings system seems to encourage extreme narcissism, LackOfEmpathy and bullying behaviour in most people.
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** It's worth pointing out that the effect was caused by Lacie falling into a bog on her way in to the wedding rather than crying. However because the mascara runs down her face while she loudly tears into [[AlphaBitch Naomi]] with a speech, they look like tears of resentment. It's a very powerful effect.

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* TwentyMinutesIntoTheFuture: Social media ratings appear to rule people's lives in everything from housing to jobs here. Electric cars are the norm, with charging stations instead of gas pumps (this hurts Lacie as her rental car is an older model that won't work without an adapter).
-->'''Creator/CharlieBrooker:''' Everyone is terrified of being marked down because the consequences of that are unpleasant. So, it's basically the world we live in.

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* TwentyMinutesIntoTheFuture: Social media ratings appear to rule people's lives in everything from housing to jobs here. Electric cars are the norm, with charging stations instead of gas pumps (this hurts Lacie as her rental car is an older model that won't work without an adapter).
-->'''Creator/CharlieBrooker:''' Everyone
here (Creator/CharlieBrooker said, "Everyone is terrified of being marked down because the consequences of that are unpleasant. So, it's basically the world we live in."). Electric cars are the norm, with charging stations instead of gas pumps (this hurts Lacie as her rental car is an older model that won't work without an adapter).

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* TwentyMinutesIntoTheFuture: Social media ratings appear to rule people's lives in everything from housing to jobs here. Electrical cars are the norm, with charging stations instead of gas pumps (this hurts Lacie as her rental car is an older model that won't work without an adapter).

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* TwentyMinutesIntoTheFuture: Social media ratings appear to rule people's lives in everything from housing to jobs here. Electrical Electric cars are the norm, with charging stations instead of gas pumps (this hurts Lacie as her rental car is an older model that won't work without an adapter).



* BittersweetEnding: Lacie has lost all of her social standing and is ultimately arrested after a nothing-to-lose wedding visit, but this winds up being an extreme personal liberation for her. She's happy to be out of the system and has real interactions with fellow prisoners. Additionally, she wanted in the Lifestyle Community to find someone, and the prisoner she interacts with looks like the man used in the hologram and advertising.

to:

* BittersweetEnding: Lacie has lost all of her social standing and is ultimately arrested after a nothing-to-lose wedding visit, but this winds up being an extreme personal liberation for her. She's happy to be out of the system and has real interactions with fellow prisoners. Additionally, Also, she wanted in to get into the Lifestyle Community to find someone, and the prisoner with whom she interacts with looks like the man used in the hologram and advertising.



* HoYay: When Paul finishes his speech at the wedding, he immediately goes over to his best man and gives him a very intimate-looking frat-boy chest bump, with their eyes locked to each others'. Not once in this sequence does he look at his gorgeous wife Naomi, and the look on her face says it all. This heavily implies that the union is purely a MarriageOfConvenience for the sake of higher ratings and the two don't actually love each other.

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* HoYay: When Paul finishes his speech at the wedding, he immediately goes over to his best man man, Anthony, and gives him a very intimate-looking frat-boy chest bump, with their eyes locked to each others'. other's. Not once in this sequence does he look at his gorgeous new wife Naomi, and the look on her face says it all. This heavily implies that the union is purely a MarriageOfConvenience for the sake of higher ratings and the two don't actually love each other.



* PercussiveTherapy: When she can't find an adapter, Lacie takes out her anger on the cars' bumper.
* PrideBeforeAFall: Lacie touts her mid-four status for some time before taking a nosedive.

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* PercussiveTherapy: When she can't find an adapter, Lacie takes out her anger on the cars' car's bumper.
* PrideBeforeAFall: Lacie touts her mid-four status for some time before taking a [[TitleDrop nosedive.]]



* RoadTripPlot: Once Lacie is unable to fly to Naomi's wedding, she's forced to drive, and then hitchhike.

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* RoadTripPlot: Once After Lacie is unable to fly kicked off her flight to Naomi's wedding, she's forced to drive, drive and then hitchhike.hitchhike.
* SanitySlippage: Lacie suffers from this during her trip and makes it manifest at the ceremony itself.



* WeightWoe: Lacie had an eating disorder while growing up and took a bite out of her cookie for a social media post without eating it at the beginning of the episode. Bryce Dallas Howard even gained 30lbs for the role to look like somebody concerned with her self-image.
* YourMakeupIsRunning: Getting to the wedding gives Lacie this, as the image at the top shows.

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* WeightWoe: Lacie had an eating disorder while growing up and took a bite out of her cookie for a social media post without eating it at the beginning of the episode. Bryce Dallas Howard even gained 30lbs thirty pounds for the role to look like somebody concerned with her self-image.
self-image.
* YourMakeupIsRunning: Getting Lacie, by the time she gets to the wedding gives Lacie this, wedding, as the image at the top shows.
shows. Though if anything, [[UnkemptBeauty she looks better that way.]]

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