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* HiddenDepths: Revealed to be vegan in a throwaway line by Garret.
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[[foldercontrol]]
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* PetTheDog: To her credit, before leaving Carol to her fate, she actually DID shepherd a few employees and customers to safety from the incoming tornado.
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Changed line(s) 166,167 (click to see context) from:
[[folder:Brett]]
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* HiddenDepths: The reason why Jonah is working at Cloud 9 is because he burnt himself at law school to the point of dehydration and ended up in the hospital. His working at Cloud 9 is his way of taking time for himself to slow down.
to:
* HiddenDepths: The reason why Jonah is working at Cloud 9 is because he burnt himself out at law school to the point of dehydration and ended up in the hospital. His working at Cloud 9 is his way of taking time for himself to slow down.
Changed line(s) 41 (click to see context) from:
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s offended his floor manager, Amy within the first few minutes of this job.
to:
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s offended his floor manager, Amy Amy, within the first few minutes of this job.
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* HiddenDepths: A trained wet nurse that has eidetic memory.
to:
* HiddenDepths: A trained wet nurse midwife that has eidetic memory.
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* HardWorkHardlyWorks: Played with; Amy has been working for Cloud 9 for ten years but is only a floor manager. This doesn't (technically) give her much authority, nor does she really come up very far within the structure of Cloud 9, but it's clear that everyone respects her, which is what counts.
Changed line(s) 40 (click to see context) from:
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s offended his floor manager, Amy within the first few minutes of this job.
to:
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s he’s offended his floor manager, Amy within the first few minutes of this job.
Changed line(s) 80 (click to see context) from:
--> '''Garrett:''' Attention shoppers. Breast examinations are NOT being offered as a part of Cloud 9’s Wellness Fair. And if they were, they would not be conducted by a teenage boy wearing a Twenty-One Pilots T-Shirt. Shop safely, folks.
to:
--> '''Garrett:''' Attention shoppers. Breast examinations are NOT being offered Cloud 9 is not offering breast exams as a part of Cloud 9’s Wellness Fair. And our wellness fair. We have not hired someone to do that, and if they were, they we had, it would not be conducted by a teenage boy wearing a Twenty-One Pilots T-Shirt. Shop safely, folks.
Changed line(s) 177,178 (click to see context) from:
* OffScreenMomentOfAwesome: The rest of the characters always discuss and act jealous of Brett's apparent success within the store. In one episode, Brett somehow manages to sell an entire shelf. Just by standing there.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but ''he actually speaks it''.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but ''he actually speaks it''.
to:
* OffScreenMomentOfAwesome: The rest of the characters always discuss and act jealous of Brett's apparent success within the store. In one episode, Brett somehow manages to sell an entire shelf of merchandise. And the shelf. Just by standing there.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but this time ''he actually speaks it''.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but this time ''he actually speaks it''.
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Changed line(s) 160,161 (click to see context) from:
-> '''Played By:'''' Jon Miyahara
to:
-> '''Played By:'''' By:''' Jon Miyahara
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-->'''Played by:''' Michael Bunin.
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-->'''Played by:''' Michael
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* StraightGay: Mateo can apparently tell that he's gay because of his "gaydar", but nobody else even remotely guessed that Jeff was gay until Mateo tells them they're in a relationship.
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----
-> '''Played By:'''' Jon Miyahara
----
Changed line(s) 161 (click to see context) from:
* Determinator: In the Season 2 finale, Brett is ''determined'' to get all the carts where they're supposed to, despite a tornado warning (that he may not have been aware of).
to:
* Determinator: {{Determinator}}: In the Season 2 finale, Brett is ''determined'' to get all the carts where they're supposed to, despite a tornado warning (that he may not have been aware of).
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----
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-> '''Played By:''' Isabella Day
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----
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[[folder:Brett]]
An entirely silent Cloud 9 employee who is somehow amazing at everything he does.
* AmbiguouslyBrown: He almost never speaks, so we don't know if the ambiguous part will ever be cleared up...
* Determinator: In the Season 2 finale, Brett is ''determined'' to get all the carts where they're supposed to, despite a tornado warning (that he may not have been aware of).
* HiddenDepths: He's apparently got a pocketknife in the back of his pants at all times. Why? We don't know.
* InformedAbility: The entirety of his character centers around this idea. Brett is apparently one of the best workers in the store. The audience never sees this, but the characters apparently have.
* OffScreenMomentOfAwesome: The rest of the characters always discuss and act jealous of Brett's apparent success within the store. In one episode, Brett somehow manages to sell an entire shelf. Just by standing there.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but ''he actually speaks it''.
* RunningGag: We don't see Brett do much, if anything. But the characters all say he's amazing without doubting it.
* TheVoiceless: Until the Season 2 finale - in which he sees a tornado quickly coming towards the Cloud 9 Store and very softly says a censored expletive.
[[/folder]]
An entirely silent Cloud 9 employee who is somehow amazing at everything he does.
* AmbiguouslyBrown: He almost never speaks, so we don't know if the ambiguous part will ever be cleared up...
* Determinator: In the Season 2 finale, Brett is ''determined'' to get all the carts where they're supposed to, despite a tornado warning (that he may not have been aware of).
* HiddenDepths: He's apparently got a pocketknife in the back of his pants at all times. Why? We don't know.
* InformedAbility: The entirety of his character centers around this idea. Brett is apparently one of the best workers in the store. The audience never sees this, but the characters apparently have.
* OffScreenMomentOfAwesome: The rest of the characters always discuss and act jealous of Brett's apparent success within the store. In one episode, Brett somehow manages to sell an entire shelf. Just by standing there.
* OhCrap: When he sees a tornado headed straight in his direction. His face says it all, but ''he actually speaks it''.
* RunningGag: We don't see Brett do much, if anything. But the characters all say he's amazing without doubting it.
* TheVoiceless: Until the Season 2 finale - in which he sees a tornado quickly coming towards the Cloud 9 Store and very softly says a censored expletive.
[[/folder]]
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* BerserkButton: Being a "sellout" in any way - he's an aspiring rapper that hates the thought of his music being catchy.
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* ParentsAsPeople: Adam is implied to be a good dad to his daughter Emma, but he's clearly not as great a husband to his wife Amy. We're given the impression he doesn't have a stable job, and he pursues business ventures that get nowhere. Amy more than once is exasperated with his lack of responsibility when it comes to money or being as financially supportive to the family.
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* LaughingMad: Spends the [[spoiler:store destroying tornado]] cackling like a madwoman.
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* CrisisOfFaith: When [[spoiler:the tornado tears into the store]] in the season 2 finale, he prays to every deity he can name to make it stop. He's rather flummoxed when ''Allah'' seems to make it stop.
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* PapaWolf: When Jonah expresses interest in one of his adult daughters, he delivers this little gem:
-->'''Glenn:''' If you hurt her, I will kill you in real life until you're dead.
-->'''Glenn:''' If you hurt her, I will kill you in real life until you're dead.
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[[/folder]]
[[folder:Jeff Sutin]]
-->'''Played by:''' Michael Bunin.
Cloud 9 district manager, brought in to evaluate the store.
----
* OppositesAttract: Jeff is buttoned-up, professional and composed. His brief boyfriend, Mateo, is swishy, conniving and a wee bit backstabby.
[[folder:Jeff Sutin]]
-->'''Played by:''' Michael Bunin.
Cloud 9 district manager, brought in to evaluate the store.
----
* OppositesAttract: Jeff is buttoned-up, professional and composed. His brief boyfriend, Mateo, is swishy, conniving and a wee bit backstabby.
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Changed line(s) 147 (click to see context) from:
* MurderTheHypoteneuse: Very narrowly averted in that the hypotenuse doesn’t die even by any active attempt by Sandra, but she nevertheless attempts to perform a version of this when she chooses not to save Carol during the tornado that hits Cloud 9 in the Season 2 finale.
to:
* MurderTheHypoteneuse: MurderTheHypotenuse: Very narrowly averted in that the hypotenuse doesn’t die even by any active attempt by Sandra, but she nevertheless attempts the attempt to perform a version of this is there when she Sandra chooses not to save Carol during the tornado that hits Cloud 9 in the Season 2 finale.
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Changed line(s) 72 (click to see context) from:
* InspirationallyDisadvantaged: The second episode reveals that the company magazine tries to play this up with its cover and Garrett spends the whole episode avoiding the company photographer as a result. Played with in the "Black Friday" episode, in which he inspires the remaining workers to get through their shift, but not for any reason related to his disability - it's because he WILL do the bare minimum at work and won't do any less, even if he wants to.
to:
* InspirationallyDisadvantaged: The second episode reveals that the company magazine tries to play this up with its cover and Garrett spends the whole episode avoiding the company photographer as a result.
** Played with in the "Black Friday" episode, in which he inspires the remaining workers to get through their shift, but not for any reason related to his disability - it's because he WILL do the bare minimum at work and won't do any less, even if he wants to.
** Played with in the "Black Friday" episode, in which he inspires the remaining workers to get through their shift, but not for any reason related to his disability - it's because he WILL do the bare minimum at work and won't do any less, even if he wants to.
Changed line(s) 78 (click to see context) from:
* TwoferTokenMinority: Garrett is black and wheelchair-bound. Played with in the second episode, in which Garrett is very aware that the store’s magazine photographer is looking for him ‘’because’’ he is handicapped.
to:
* TwoferTokenMinority: Garrett is black and wheelchair-bound. Played with in the second episode, in which Garrett is very aware that the store’s magazine photographer is looking for him ‘’because’’ ''because'' he is handicapped.
Changed line(s) 84,85 (click to see context) from:
A snippy, sarcastic, gay employee who is hired on the same day as Jonah, Mateo is an ambitious young man who sees Cloud 9 as his means of getting somewhere.
to:
A snippy, sarcastic, gay employee who is hired on the same day as Jonah, Jonah. Mateo is an ambitious young man who sees Cloud 9 as his means of getting somewhere.
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Changed line(s) 6,7 (click to see context) from:
The weary, long-serving floor manager.
to:
Changed line(s) 14 (click to see context) from:
* DeadpanSnarker: Most especially with Jonah, but known for this by all the emloyees as a whole.
to:
* DeadpanSnarker: Most especially with Jonah, but known for this by all the emloyees employees as a whole.
Changed line(s) 24,25 (click to see context) from:
A law school dropout, and new employee at the store.
to:
* NumberTwo: In terms of the ranking ladder within the main characters, she should technically be this. She should also be supportive to Glenn since he's the general manager of the store. She's not.
Changed line(s) 64,65 (click to see context) from:
Wheelchair bound, profoundly uninterested PA announcer.
to:
Changed line(s) 83,84 (click to see context) from:
The snippy, sarcastic gay employee.
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Changed line(s) 103,104 (click to see context) from:
Airheaded, quintessentially millennial employee/teenage mom.
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Changed line(s) 119,120 (click to see context) from:
Cloud 9's religious, people-pleaser manager.
to:
Cloud 9's religious, people-pleaser manager.
manager. What he lacks in full competence, he makes up for in optimism and whole-hearted support for his employees.
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[[folder: Sandra]]
-> '''Played By''': Kaliko Kauahi
A softspoken Cloud 9 employee that is put down more often than not by Dina.
* BewareTheNiceOnes: After having suffered half a season of slander and emotional abuse from Carol, Sandra opts to turn away from a chance to save Carol during a sudden tornado that hits Cloud 9.
* TheDogBitesBack: Sandra to Carol, who belittles Sandra for her interest in Jerry, who at that point in the series is Carol’s boyfriend, if only because Sandra had been pretending she was in a relationship in order to garner popularity with her coworkers.
* ExtremeDoormat: Most especially by Dina, who tells her to shut up often.
* HiddenDepths: A trained wet nurse that has eidetic memory.
* MurderTheHypoteneuse: Very narrowly averted in that the hypotenuse doesn’t die even by any active attempt by Sandra, but she nevertheless attempts to perform a version of this when she chooses not to save Carol during the tornado that hits Cloud 9 in the Season 2 finale.
* PhotographicMemory: Sandra states she has this in “Olympics”, and demonstrates so by reminding Dina of the last time she called Sandra pathetic for having photographic memory.
[[/folder]]
-> '''Played By''': Kaliko Kauahi
A softspoken Cloud 9 employee that is put down more often than not by Dina.
* BewareTheNiceOnes: After having suffered half a season of slander and emotional abuse from Carol, Sandra opts to turn away from a chance to save Carol during a sudden tornado that hits Cloud 9.
* TheDogBitesBack: Sandra to Carol, who belittles Sandra for her interest in Jerry, who at that point in the series is Carol’s boyfriend, if only because Sandra had been pretending she was in a relationship in order to garner popularity with her coworkers.
* ExtremeDoormat: Most especially by Dina, who tells her to shut up often.
* HiddenDepths: A trained wet nurse that has eidetic memory.
* MurderTheHypoteneuse: Very narrowly averted in that the hypotenuse doesn’t die even by any active attempt by Sandra, but she nevertheless attempts to perform a version of this when she chooses not to save Carol during the tornado that hits Cloud 9 in the Season 2 finale.
* PhotographicMemory: Sandra states she has this in “Olympics”, and demonstrates so by reminding Dina of the last time she called Sandra pathetic for having photographic memory.
[[/folder]]
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* * IllegalImmigrant: An undocumented Filipino. Notable in that Mateo hadn't known he WAS illegal until the episode "Olympics" - he'd previously thought that Asians weren’t allowed to vote and that greencards could be bought at the same store as the one where they sell knockoff bags and [[ArsonMurderAndJaywalking bootleg Spider-Man DVDs]].
to:
Changed line(s) 107 (click to see context) from:
* Acrofatic: Still capable of performing a dance routine while eight/nine months pregnant.
to:
* Acrofatic: {{Acrofatic}}: Still capable of performing a dance routine while eight/nine months pregnant.
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* AmbiguouslyBrown: Invokes this to sell salsa to customers who are unaware he is Filipino instead of Latino.
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-> Cheyenne’s boyfriend, later husband, and father of her child.
to:
-> '''Played By:''' Johnny Pemberton
Cheyenne’s boyfriend, later husband, and father of her child.
Cheyenne’s boyfriend, later husband, and father of her child.
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-> Amy’s husband, a failed entrepreneur that makes grilling videos.
to:
-> '''Played By:''' Ryan Gaul
Amy’s husband, a failed entrepreneur that makes grilling videos.
Changed line(s) 127,128 (click to see context) from:
-> Amy and Adam’s daughter, whose birth led to Amy’s needing to work at Cloud 9 in order to support her family.
to:
Amy and Adam’s daughter, whose birth led to Amy’s needing to work at Cloud 9 in order to support her family.
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Deleted line(s) 115,131 (click to see context) :
[[folder:Glenn Sturgis]]
-> ‘’’Played By’’’: Mark {{McKinney}}
St. Louis Cloud 9’s store manager - what he lacks in full competence, he makes up for in optimism and whole-hearted support for his employees.
* CannotKeepASecret: Fails to keep the fact that Amy is going through marriage counseling a secret within the span of two episodes.
* ExtremeDoormat: Glenn, most especially within the corporate structure of Cloud 9. He occasionally tries to subvert this and reject the company’s orders to fire Cheyenne and layoff some of his employees, only to revert back to this the moment he becomes uncomfortable.
* TheFundamentalist: Glenn is very religious and conservative in his way of thinking - he doesn’t like the thought of abortion and doesn’t even know that the store sells the birth control pill until Dina makes him aware of it in Season 2.
* WellIntentionedExtremist: Tends to overcompensate if he thinks he’s offended someone:
** In “Wedding Sale”, Glenn redesigns a display using two male mannequins when he thinks he’s offended a gay couple. When Mateo brings the aforementioned gay couple to see the new display, all three are… surprised to see that Glenn as also added strobe lights and an excessive amount of glitter as a means of making the display in an attempt to make the display even more appealing.
[[/folder]]
!!Others
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Changed line(s) 1,3 (click to see context) from:
[[folder:Jonah Simms]]
-->'''Played by:''' Ben Feldman
A law school dropout, and new employee at the store.
-->'''Played by:''' Ben Feldman
A law school dropout, and new employee at the store.
to:
[[folder:Amy Dubanowski]]
-->'''Played by:'''
A law school dropout, and new employee at the store.
The weary, long-serving floor manager.
* BelligerentSexualTension: Her dynamic with Jonah evolves into this over time, and it doesn't help that many employees think the following...
--> '''Garrett''': Can you two be adults and have an affair already?
--> '''Mateo''': Oh my GOD, just BANG ALREADY.
* BerserkButton: Amy tends to overreact when she’s called the responsible one.
* DeadpanSnarker: Most especially with Jonah, but known for this by all the emloyees as a whole.
* IHaveManyNames: Played with. Wears a different name-tag every episode, because she doesn't like people she doesn't know using her name.
* OnlySaneWoman: At times, but occasionally is eccentric enough to fall into the same weirdness that her coworkers do.
* TeenPregnancy: Her marriage is the result of one.
* WillTheyOrWontThey: Amy with Jonah. As of the second season midseries finale, Amy is, at the very least, questioning her marriage, and expresses jealousy at seeing Jonah with a potential love interest. [[spoiler:In the second season finale, she and Jonah kiss as a tornado rips through Cloud 9.]]
[[/folder]]
[[folder:Jonah Simms]]
-->'''Played by:''' Ben Feldman
A law school dropout, and new employee at the store.
----
--> '''Garrett''': Can you two be adults and have an affair already?
--> '''Mateo''': Oh my GOD, just BANG ALREADY.
* BerserkButton: Amy tends to overreact when she’s called the responsible one.
* DeadpanSnarker: Most especially with Jonah, but known for this by all the emloyees as a whole.
* IHaveManyNames: Played with. Wears a different name-tag every episode, because she doesn't like people she doesn't know using her name.
* OnlySaneWoman: At times, but occasionally is eccentric enough to fall into the same weirdness that her coworkers do.
* TeenPregnancy: Her marriage is the result of one.
* WillTheyOrWontThey: Amy with Jonah. As of the second season midseries finale, Amy is, at the very least, questioning her marriage, and expresses jealousy at seeing Jonah with a potential love interest. [[spoiler:In the second season finale, she and Jonah kiss as a tornado rips through Cloud 9.]]
[[/folder]]
[[folder:Jonah Simms]]
-->'''Played by:''' Ben Feldman
A law school dropout, and new employee at the store.
----
Changed line(s) 7,8 (click to see context) from:
* MistakenForGay: Amy's husband Adam thought he was gay at first for some reason. Also some customers overheard him trying to pressure Mateo into marrying him, when he was really just trying to help Mateo get a green card.
* NiceGuy: He can be a bit of a intellectual pretentious pain the ass who sometimes puts his foot in his mouth, but Jonah is nice to a fault and almost everything he says or does appears to be for the benefit of someone else.
* NiceGuy: He can be a bit of a intellectual pretentious pain the ass who sometimes puts his foot in his mouth, but Jonah is nice to a fault and almost everything he says or does appears to be for the benefit of someone else.
to:
* BelligerentSexualTension: Many employees think he has this with Amy with how often they argue.
* DiggingYourselfDeeper: Jonah far too often when it comes to his trying to make a situation better using the wrong thing to say.
* EveryoneCanSeeIt: Jonah with Amy.
* HiddenDepths: The reason why Jonah is working at Cloud 9 is because he burnt himself at law school to the point of dehydration and ended up in the hospital. His working at Cloud 9 is his way of taking time for himself to slow down.
* InnocentlyInsensitive: Doesn’t realize he’s talking to the floor manager in the first episode and accidentally insults her within the first ten seconds of opening his mouth by implying he’s too good to work at Cloud 9... This habit of his isn’t uncommon throughout the rest of the show.
* MistakenForGay: Amy's husband Adam thought he was gay atfirst for some reason. Also some first. Some customers overheard him trying to pressure Mateo into marrying him, when he was really just trying to help Mateo get a green card.
* NiceGuy:He can be a bit of a intellectual pretentious pain the ass who sometimes puts his foot in his mouth, but Jonah is nice to a fault and almost everything he says or does appears to be for the benefit of someone else.else, even if the situation never turns out the way he expects it to.
* NoGoodDeedGoesUnpunished: Jonah tries to help where he can… which gets him more trouble than reward more often than not. One episode features Jonah trying to help the store pharmacist, only to have literally ALL the pharmacist’s jobs passed on to him for the day.
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s offended his floor manager, Amy within the first few minutes of this job.
** He calls Amy sexy after having a few drinks. This hilariously results in more instances of this in the NEXT episode where he attempts to rectify his mistake by using the word sexy in increasingly inappropriate situations to justify casual use of the word.
* DiggingYourselfDeeper: Jonah far too often when it comes to his trying to make a situation better using the wrong thing to say.
* EveryoneCanSeeIt: Jonah with Amy.
* HiddenDepths: The reason why Jonah is working at Cloud 9 is because he burnt himself at law school to the point of dehydration and ended up in the hospital. His working at Cloud 9 is his way of taking time for himself to slow down.
* InnocentlyInsensitive: Doesn’t realize he’s talking to the floor manager in the first episode and accidentally insults her within the first ten seconds of opening his mouth by implying he’s too good to work at Cloud 9... This habit of his isn’t uncommon throughout the rest of the show.
* MistakenForGay: Amy's husband Adam thought he was gay at
* NiceGuy:
* NoGoodDeedGoesUnpunished: Jonah tries to help where he can… which gets him more trouble than reward more often than not. One episode features Jonah trying to help the store pharmacist, only to have literally ALL the pharmacist’s jobs passed on to him for the day.
* OpenMouthInsertFoot: Many times, but manages it within the first few minutes of the first episode by not realizing he’s offended his floor manager, Amy within the first few minutes of this job.
** He calls Amy sexy after having a few drinks. This hilariously results in more instances of this in the NEXT episode where he attempts to rectify his mistake by using the word sexy in increasingly inappropriate situations to justify casual use of the word.
* SuspiciouslySpecificDenial: When Cheyenne informs him of what the others think of the blatant attraction between him and Amy, he launches a string of badly improvised denials for her to hear. He wasn’t very convincing.
* WillTheyOrWontThey: Jonah with Amy. [[spoiler: They kiss in the second season finale as a tornado rips through Cloud 9]].
* WillTheyOrWontThey: Jonah with Amy. [[spoiler: They kiss in the second season finale as a tornado rips through Cloud 9]].
Changed line(s) 13,15 (click to see context) from:
[[folder:Amy Dubanowski]]
-->'''Played by:''' America Ferrera
The weary, long-serving floor manager.
-->'''Played by:''' America Ferrera
The weary, long-serving floor manager.
to:
-->'''Played by:'''
The
Changed line(s) 17,19 (click to see context) from:
* BelligerentSexualTension: Her dynamic with Jonah evolves into this over time. She is frequently an unbelievable bitch to him, though it's partly because she's attracted to him.
* IHaveManyNames: Wears a different name-tag every episode, so customers don't learn to remember her.
* OnlySaneWoman: One of two in the store, the other being OnlySaneMan Garrett.
* IHaveManyNames: Wears a different name-tag every episode, so customers don't learn to remember her.
* OnlySaneWoman: One of two in the store, the other being OnlySaneMan Garrett.
to:
* BelligerentSexualTension: Her dynamic with Jonah evolves into this over time. [[CrazyCatLady Crazy Bird Lady]]: Dina owns several birds. She is frequently an unbelievable bitch leaves messages for them if she finds out she can’t be home for some reason usually having to him, though do with something weird happening at the store.
* FriendsWithBenefits: With Garrett in Season 2.
* JerkWithAHeartOfJerk: Proves so on many occasions, but most especially when she immediately and eagerly takes up the mantle of manager of the Cloud 9 Store [[spoiler:when Glenn is fired and EVERYONE walks out.]]
* NotSoAboveItAll: At first glance, she’s just as serious about her job as Amy, but she’s just about eccentric as most of the other employees, to even more astonishing effect when she gets too involved in whatever oddity is happening in the store.
* SeriousBusiness: Treats her job like it'spartly because she's attracted to him.
* IHaveManyNames: Wears a different name-tag every episode, so customers don't learn to remember her.
* OnlySaneWoman: One of two inthe store, the other being OnlySaneMan Garrett.most serious thing on Earth.
* FriendsWithBenefits: With Garrett in Season 2.
* JerkWithAHeartOfJerk: Proves so on many occasions, but most especially when she immediately and eagerly takes up the mantle of manager of the Cloud 9 Store [[spoiler:when Glenn is fired and EVERYONE walks out.]]
* NotSoAboveItAll: At first glance, she’s just as serious about her job as Amy, but she’s just about eccentric as most of the other employees, to even more astonishing effect when she gets too involved in whatever oddity is happening in the store.
* SeriousBusiness: Treats her job like it's
* IHaveManyNames: Wears a different name-tag every episode, so customers don't learn to remember her.
* OnlySaneWoman: One of two in
Changed line(s) 26 (click to see context) from:
* DeadpanSnarker: Very much so.
to:
* DeadpanSnarker:
* DisabledSnarker: If his race isn’t the source of a joke, it’s usually his disability, and he happily runs with it, especially if he knows talking about it will make people uncomfortable.
* FriendsWithBenefits: With Dina in Season 2.
* InspirationallyDisadvantaged: The second episode reveals that the company magazine tries to play this up with its cover and Garrett spends the whole episode avoiding the company photographer as a result. Played with in the "Black Friday" episode, in which he inspires the remaining workers to get through their shift, but not for any reason related to his disability - it's because he WILL do the bare minimum at work and won't do any less, even if he wants to.
Changed line(s) 28,29 (click to see context) from:
* OnlySaneMan: One of two in the store, the other being OnlySaneWoman Amy.
* VitriolicBestBuds: With Jonah.
* VitriolicBestBuds: With Jonah.
to:
* OnlySaneMan: One Occasionally comes off as this, especially when he’s making announcements on the PA system…
--> '''Garrett:''' Attention shoppers. Breast examinations are NOT being offered as a part oftwo Cloud 9’s Wellness Fair. And if they were, they would not be conducted by a teenage boy wearing a Twenty-One Pilots T-Shirt. Shop safely, folks.
* ReallyGetsAround: According to him, he has a healthy sex life and has a handful of work flirts going on at any given point at the same time.
* {{Troll}}: Consistently this towards other employees - he tricks Mateo and Cheyenne into competing for a couch that someone died on despite being in full awareness of the fact that the couch in question actually must be destroyed per Cloud 9 policy.
* TwoferTokenMinority: Garrett is black and wheelchair-bound. Played with in thestore, second episode, in which Garrett is very aware that the other being OnlySaneWoman Amy.
* VitriolicBestBuds: With Jonah.store’s magazine photographer is looking for him ‘’because’’ he is handicapped.
--> '''Garrett:''' Attention shoppers. Breast examinations are NOT being offered as a part of
* ReallyGetsAround: According to him, he has a healthy sex life and has a handful of work flirts going on at any given point at the same time.
* {{Troll}}: Consistently this towards other employees - he tricks Mateo and Cheyenne into competing for a couch that someone died on despite being in full awareness of the fact that the couch in question actually must be destroyed per Cloud 9 policy.
* TwoferTokenMinority: Garrett is black and wheelchair-bound. Played with in the
* VitriolicBestBuds: With Jonah.
Changed line(s) 32,34 (click to see context) from:
[[folder:Dina Fox]]
-->'''Played by:''' Lauren Ash
The oddly serious, drill-instructor like assistant manager.
-->'''Played by:''' Lauren Ash
The oddly serious, drill-instructor like assistant manager.
to:
-->'''Played by:'''
The
Changed line(s) 36 (click to see context) from:
* SeriousBusiness: Treats her job like it's the most serious thing on Earth.
to:
*
* BitchInSheepsClothing: In the first episode, Mateo explicitly says to Jonah that he considers Jonah competition and that he’s hoping Jonah fails. Throughout the rest of the series, he’s always the one to point out when Jonah does something wrong.
* CampGay: Very swishy, very camp.
* ChronicBackstabbingDisorder: In the Season 2 finale, Mateo forms an alliance with the Asian/Pacific Islander characters to stage a walkout in the event that Glenn lays any of them off. Midway through the episode, we find out that not only did Mateo form alliances with other characters through various (and somewhat obscure) similarities, but that he had no intention of following through with his established ‘alliances’ as long as he wasn’t at risk.
* DramaQueen: Regarding his occasional disgust with the happenings at Cloud 9 or his relationship with Jeff.
* HardWorkHardlyWorks: Mateo jumps at any opportunity to do work, but he’s a subversion - Mateo does work incredibly hard, and is incredibly proud of it, but hard work does very little in a superstore where most its customers, its employees, and even its corporate structure doesn’t truly appreciate the notion.
* * IllegalImmigrant: An undocumented Filipino. Notable in that Mateo hadn't known he WAS illegal until the episode "Olympics" - he'd previously thought that Asians weren’t allowed to vote and that greencards could be bought at the same store as the one where they sell knockoff bags and [[ArsonMurderAndJaywalking bootleg Spider-Man DVDs]].
* OverlyLongName: Mateo’s full name, while only composing of four in total, seems like
* TwoferTokenMinority: Filipino and gay. Attempts to play with various versions of this trope in the second season finale, in which he forms work alliances with many different groups of coworkers even for the most
* Acrofatic: Still capable of performing a dance routine while eight/nine months pregnant.
* AmbiguouslyBrown: Until “Cheyenne’s Wedding”, where her relatives are revealed to be Japanese.
* BuffySpeak: Occasionally falls into this, being the youngest employee and still in high school.
* FutureLoser: Amy, having once been in Cheyenne’s position as a pregnant teen, recognizes that Cheyenne is on the way to becoming, well, Amy herself in ten years. As such, Amy recognizes that her station in life is not ideal for herself or for her family, and often tries to encourage Cheyenne and Bo to think about their future life as parents.
* AmbiguouslyBrown: Until “Cheyenne’s Wedding”, where her relatives are revealed to be Japanese.
* BuffySpeak: Occasionally falls into this, being the youngest employee and still in high school.
* FutureLoser: Amy, having once been in Cheyenne’s position as a pregnant teen, recognizes that Cheyenne is on the way to becoming, well, Amy herself in ten years. As such, Amy recognizes that her station in life is not ideal for herself or for her family, and often tries to encourage Cheyenne and Bo to think about their future life as parents.
* TeenPregnancy: Pregnant at the start of the series, and still in high school.
Changed line(s) 46,48 (click to see context) from:
[[folder:Mateo Fernando Aquino Liwanag]]
-->'''Played by:''' Nico Santos
The snippy, sarcastic gay employee.
-->'''Played by:''' Nico Santos
The snippy, sarcastic gay employee.
to:
[[folder:Glenn Sturgis]]
-->'''Played by:'''
The snippy, sarcastic gay employee.
Cloud 9's religious, people-pleaser manager.
Changed line(s) 50,51 (click to see context) from:
* CampGay: Very swishy, very camp.
* IllegalImmigrant: An undocumented Filipino. Which comes around to bite him later in the show, and nearly gets him deported.
* IllegalImmigrant: An undocumented Filipino. Which comes around to bite him later in the show, and nearly gets him deported.
to:
* CampGay: Very swishy, CannotKeepASecret: Fails to keep the fact that Amy is going through marriage counseling a secret within the span of two episodes.
* ExtremeDoormat: Glenn, most especially within the corporate structure of Cloud 9. He occasionally tries to subvert this and reject the company’s orders to fire Cheyenne and layoff some of his employees, only to revert back to this the moment he becomes uncomfortable.
* TheFundamentalist: Glenn is verycamp.
religious and conservative in his way of thinking - he is uncomfortable (but not close-minded to) the mention of Mateo's homosexuality, doesn’t like the thought of abortion and doesn’t even know that the store sells the birth control pill until Dina makes him aware of it in Season 2.
*IllegalImmigrant: An undocumented Filipino. Which NiceGuy: However boneheaded his methods, Glenn is a sweet, genial guy.
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over. He comes back around tobite him later this state in Season 2.
* WellIntentionedExtremist: Tends to overcompensate if he thinks he’s offended someone:
** In “Wedding Sale”, Glenn redesigns a display using two male mannequins when he thinks he’s offended a gay couple. When Mateo brings theshow, aforementioned gay couple to see the new display, all three are… surprised to see that Glenn as also added strobe lights and nearly gets him deported.an excessive amount of glitter as a means of making the display in an attempt to make the display even more appealing to them. [[DoNotExplainTheJoke Because they're gay]].
* ExtremeDoormat: Glenn, most especially within the corporate structure of Cloud 9. He occasionally tries to subvert this and reject the company’s orders to fire Cheyenne and layoff some of his employees, only to revert back to this the moment he becomes uncomfortable.
* TheFundamentalist: Glenn is very
*
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over. He comes back around to
* WellIntentionedExtremist: Tends to overcompensate if he thinks he’s offended someone:
** In “Wedding Sale”, Glenn redesigns a display using two male mannequins when he thinks he’s offended a gay couple. When Mateo brings the
!! Recurring Characters
Changed line(s) 55,59 (click to see context) from:
-->'''Played by:''' Mark [=McKinney=]
Cloud 9's religious, people-pleaser manager.
----
* NiceGuy: However boneheaded his methods, Glenn is a sweet, genial guy.
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over.
Cloud 9's religious, people-pleaser manager.
----
* NiceGuy: However boneheaded his methods, Glenn is a sweet, genial guy.
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over.
to:
-> ‘’’Played By’’’: Mark
St. Louis Cloud
----
* NiceGuy: However boneheaded
* CannotKeepASecret: Fails to keep the fact that Amy is going through marriage counseling a secret within the span of two episodes.
* ExtremeDoormat: Glenn, most especially within the corporate structure of Cloud 9. He occasionally tries to subvert this and reject the company’s orders to fire Cheyenne and layoff some of his employees, only to revert back to this the moment he becomes uncomfortable.
* TheFundamentalist: Glenn is
* StepfordSmiler: Glenn's happy facade starts cracking early,
* WellIntentionedExtremist: Tends to overcompensate if he thinks he’s offended someone:
** In “Wedding Sale”, Glenn redesigns a display using two male mannequins when he thinks he’s offended a gay couple. When Mateo brings the aforementioned gay couple to see the new display, all three are… surprised to see that Glenn as also added strobe lights and an excessive amount of glitter as a means of making the display in an attempt to make the display even more appealing.
[[/folder]]
!!Others
[[folder: Bo Derek Thompson]]
-> Cheyenne’s boyfriend, later husband, and father of her child.
* WellIntentionedExtremist: His attempts to impress Cheyenne or ensure stability for his family comes off as this. He holds Cloud 9 up at gunpoint and flashmobs Cheyenne to propose to her, tries to get Glenn to cosign for a house he wants his family to live in, and very nearly robs Cloud 9 when he realizes he also needs to contribute financially to his daughter.
[[/folder]]
[[folder:Adam Dubanowski]]
-> Amy’s husband, a failed entrepreneur that makes grilling videos.
[[/folder]]
[[folder:Emma Dubanowski]]
-> Amy and Adam’s daughter, whose birth led to Amy’s needing to work at Cloud 9 in order to support her family.
* DeadpanSnarker: It comes from having a mother like Amy. This is
* MenstrualMenace: She gets her period in the first episode we meet her in, resulting in her hiding in the bathroom and Jonah trying to walk her through what she needs to do when she gets one - this also inadvertently results in Dina discovering her presence in the store at some point, which is not allowed within Cloud 9’s policies.
Is there an issue? Send a MessageReason:
None
Changed line(s) 55 (click to see context) from:
-->'''Played by:''' Mark McKinney
to:
-->'''Played by:''' Mark McKinney[=McKinney=]
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Changed line(s) 1 (click to see context) from:
Jonah Simms
to:
-->'''Played by:''' Ben Feldman
A law school dropout, and new employee at the store.
----
Changed line(s) 8,9 (click to see context) from:
Amy Dubanowski
to:
[[folder:Amy Dubanowski]]
-->'''Played by:''' America Ferrera
The weary, long-serving floor manager.
----
* IHaveManyNames: Wears a different name-tag every episode, so customers don't learn to remember her.
Changed line(s) 12,13 (click to see context) from:
Garrett McNeill
to:
[[folder:Garrett [=McNeill=]]]
-->'''Played by:''' Colton Dunn
Wheelchair bound, profoundly uninterested PA announcer.
----
* LazyBum: Prides himself on doing the bare minimum at work. Though he refuses to do any less than that.
Changed line(s) 16 (click to see context) from:
* VitriolicBestBuds: With Jonah.
to:
* VitriolicBestBuds: With Jonah.Jonah.
[[/folder]]
[[folder:Dina Fox]]
-->'''Played by:''' Lauren Ash
The oddly serious, drill-instructor like assistant manager.
----
* SeriousBusiness: Treats her job like it's the most serious thing on Earth.
[[/folder]]
[[folder:Cheyenne Tyler Lee]]
-->'''Played by:''' Nichole Bloom
Airheaded, quintessentially millennial employee/teenage mom.
----
* NiceGirl: Probably the out and out nicest employee at the store.
[[/folder]]
[[folder:Mateo Fernando Aquino Liwanag]]
-->'''Played by:''' Nico Santos
The snippy, sarcastic gay employee.
----
* CampGay: Very swishy, very camp.
* IllegalImmigrant: An undocumented Filipino. Which comes around to bite him later in the show, and nearly gets him deported.
[[/folder]]
[[folder:Glenn Sturgis]]
-->'''Played by:''' Mark McKinney
Cloud 9's religious, people-pleaser manager.
----
* NiceGuy: However boneheaded his methods, Glenn is a sweet, genial guy.
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over.
[[/folder]]
[[/folder]]
[[folder:Dina Fox]]
-->'''Played by:''' Lauren Ash
The oddly serious, drill-instructor like assistant manager.
----
* SeriousBusiness: Treats her job like it's the most serious thing on Earth.
[[/folder]]
[[folder:Cheyenne Tyler Lee]]
-->'''Played by:''' Nichole Bloom
Airheaded, quintessentially millennial employee/teenage mom.
----
* NiceGirl: Probably the out and out nicest employee at the store.
[[/folder]]
[[folder:Mateo Fernando Aquino Liwanag]]
-->'''Played by:''' Nico Santos
The snippy, sarcastic gay employee.
----
* CampGay: Very swishy, very camp.
* IllegalImmigrant: An undocumented Filipino. Which comes around to bite him later in the show, and nearly gets him deported.
[[/folder]]
[[folder:Glenn Sturgis]]
-->'''Played by:''' Mark McKinney
Cloud 9's religious, people-pleaser manager.
----
* NiceGuy: However boneheaded his methods, Glenn is a sweet, genial guy.
* StepfordSmiler: Glenn's happy facade starts cracking early, and finally breaks before season 1 is over.
[[/folder]]
Is there an issue? Send a MessageReason:
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** Finally confirmed outright in "Spring Cleaning."
Changed line(s) 5,6 (click to see context) from:
* PrettyBoy: Lampshaded on numerous occasions
to:
* PrettyBoy: Lampshaded on numerous occasions
occasions.
* VitriolicBestBuds: With Garrett.
* VitriolicBestBuds: With Garrett.
Is there an issue? Send a MessageReason:
None
Added DiffLines:
* MistakenForGay: Amy's husband Adam thought he was gay at first for some reason. Also some customers overheard him trying to pressure Mateo into marrying him, when he was really just trying to help Mateo get a green card.
Is there an issue? Send a MessageReason:
None
Changed line(s) 4 (click to see context) from:
* PrettyBoy: Lampshaded on numerous occasions
to:
* PrettyBoy: Lampshaded on numerous occasionsoccasions
Amy Dubanowski
* BelligerentSexualTension: Her dynamic with Jonah evolves into this over time. She is frequently an unbelievable bitch to him, though it's partly because she's attracted to him.
* OnlySaneWoman: One of two in the store, the other being OnlySaneMan Garrett.
Garrett McNeill
* DeadpanSnarker: Very much so.
* OnlySaneMan: One of two in the store, the other being OnlySaneWoman Amy.
* VitriolicBestBuds: With Jonah.
Amy Dubanowski
* BelligerentSexualTension: Her dynamic with Jonah evolves into this over time. She is frequently an unbelievable bitch to him, though it's partly because she's attracted to him.
* OnlySaneWoman: One of two in the store, the other being OnlySaneMan Garrett.
Garrett McNeill
* DeadpanSnarker: Very much so.
* OnlySaneMan: One of two in the store, the other being OnlySaneWoman Amy.
* VitriolicBestBuds: With Jonah.
Is there an issue? Send a MessageReason:
None
Added line(s) 3 (click to see context) :
* AmbiguouslyJewish: He looks Jewish and Dina even guesses that he is, but he never outright confirms or denies this and never mentions any family traditions, even during the holiday episodes.
Deleted line(s) 3 (click to see context) :
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Changed line(s) 1 (click to see context) from:
Jonah Simms
to:
Jonah SimmsSimms
*NiceGuy: He can be a bit of a intellectual pretentious pain the ass who sometimes puts his foot in his mouth, but Jonah is nice to a fault and almost everything he says or does appears to be for the benefit of someone else.
*PrettyBoy: Lampshaded on numerous occasions
*NiceGuy: He can be a bit of a intellectual pretentious pain the ass who sometimes puts his foot in his mouth, but Jonah is nice to a fault and almost everything he says or does appears to be for the benefit of someone else.
*PrettyBoy: Lampshaded on numerous occasions
